KYC is an acronym for Know Your Customer which is a term used for identifying and verifying the identity of the customer.
In the context of increasing number of offenses involving various modus-operandi such as misuse of export promotion schemes, fraudulent availment of export incentives, unscrupulous imports and duty evasion by bogus IEC holders etc., the "Know Your Customer (KYC)" guidelines have been put in place by The Ministry of Finance, Central Board of Excise & Customs to ensure that they are not used intentionally or unintentionally by importers / exporters who indulge in fraudulent activities.
KYC (Know Your Customer) guidelines puts an obligation on DTDC to verify the antecedent, correctness of the IEC (Importer Exporter Code), identity of the customer and their functioning in the declared address by using reliable, independent and authentic documents, data or information. Hence, all consignees and importers based in India need to provide KYC documents for the clearance of all non-document imports, regardless of the value of such consignments.
KYC documents (government recognized Identity proof) need to be presented to customs during the import clearance process. Hence,it is important that DTDC is provided with all the necessary KYC documents before the shipment arrives in India. Absence of KYC documents during the import clearance process leads to clearance delays as shipments are detained by customs, until KYC documents of the consignee are provided by the shipper at origin or consignee based in India.
You are requested to please share your KYC documents with DTDC via e-mail on kycsupport@dtdc.com or WhatsApp on +91 9742273300 / +91 8433905830 with the Airwaybill / Reference Number of your shipment in the subject line.
The below table provides more information about KYC documents required for customs clearance as mandated by Indian Customs vide CBEC Circulars 09/2010, 33/2010 and 07/2015 for identification/ verification of importers/exporters for customs clearance performed on their behalf by DTDC acting as an Authorized Courier.
Sl. No | Category | Documents to be obtained |
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1 | Individual - Resident Indian Any one self certified document is sufficient if it contains both Identity (Photo) and Address Proof. In case an Individual wants the delivery to a different address or the given KYC document does not match with the delivery address, please provide below any one of the additional self certified document to record the proof of delivery address.
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2 | Companies/Firms/Trusts/ Foundations registered under GST (Any two documents). If customers have registered under different branches across India, please provide all registered GSTN data. |
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3 | Companies/Firms not registered under GST - Any two documents |
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4 | Partnership firms not registered under GST- Any two documents |
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5 | Trusts/Foundations not registered under GST - Any two documents |
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6 | Foreign National residing in India or visits India - Passport and Visa/PIO card self certified copies are mandatory.
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(i) Passport |
7 | Diplomats/Govt. Organisations/ Govt. Research Institutes or any Govt. Authorities etc as prescribed under para 2.07 HBP 2015-20 i.e. Categories of importer and exporter that are exempted from obtaining IEC. |
The IEC will be either Unique Identification Number (UIN) issued by GSTN and authorized by DGFT or any common number notified by DGFT. |
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